The Internal Revenue Service works with ID.me, a technology provider, to provide authentication and identity verification for taxpayers and tax professionals accessing IRS applications. There are many reasons the tax advisors at Motiff & Fayram recommend setting up an ID.me account with the IRS including access to online services, faster issue resolution, and most importantly, enhanced security. Taxpayers who verify their identity through ID.me are able to obtain Identity Protection PINs (IP PINs) that help safeguard their tax returns against potential fraud.
Please note, the IRS will have a service outage for requesting IP PINs from November 18 to January 2024. However, you may still set up your ID.me account during this time period.
You will need the following to identify your identity:
Proving your identity involves uploading government documents, taking a video selfie, and filling out personal information. These identity verification services are crucial for the IRS to ensure millions of taxpayers and tax professionals can securely access IRS online services. The following information is provided by IRS.gov.
While there are certain functions of your IRS account that may not require identity verification, we recommend going through the identity verification process, so you are able to access the full suite of services including obtaining your unique IP PIN. We highly recommend all of our clients verify their identity through ID.me to help prevent fraudulent activity. If you need assistance with the verification process, please contact your Motiff & Fayram tax advisor.
For certain IRS applications, you may only need to create an ID.me account, then set up multi-factor authentication (MFA).
As an IRS technology provider, ID.me offers secure and convenient identity verification options. Members can choose between self-service or a video call with a live agent. Both options meet the required government standards for accessing online government services. You only have to verify once.
You can choose to verify your identity with:
Self-Service or Video Call
This is both Motiff & Fayram's and the IRS’s recommended method to verify. The process should take 5-10 minutes to complete. Your selfie and biometric information is automatically deleted within 24 hours of verification.
For more information on how to verify via self service, click the button below.
The video call option takes about 5-10 minutes to complete once there is an available Video Chat Agent. While the process itself takes about the same as self verification, there is no guarantee on the availability of Video Chat Agents, and during busy times, it may take several hours to initiate the process. To avoid the wait, you may also schedule a video call appointment through your ID.me account. Learn how to schedule by visiting this link. There is no biometric data collected when choosing this option.
The fastest way to receive an IP PIN is by using the online Get an IP PIN tool. If you wish to get an IP PIN and you don’t already have an account on IRS.gov, you must register to validate your identity.
Please note, the IRS will have a service outage for requesting IP PINs from November 18 to January 2024.
We highly recommend our clients use the online tool to obtain their IP PINs. Our staff is trained in creating ID.me accounts, obtaining IP PINs and they are available to assist you in the process. Please reach out to your tax accountant for more information on IP PIN assistance.
However, if you are unable to validate your identity through the Get an IP PIN tool, there are a few alternatives. Please note that these alternative methods result in longer processing times and may delay your return.
If your adjusted gross income on your last filed return is below $73,000 for Individuals or $146,000 for Married Filing Joint and you can't use the online tool, you have the option to use Form 15227, Application for an Identity Protection Personal Identification. In order to submit this form you will need:
There may be certain cases in which you are unable to verify your identity online. If you are unable to verify online or with the above method via Form 15227, you may make an appointment for an in-person meeting at a local Taxpayer Assistance Center. Please bring the following to your appointment:
Once the IRS verifies your identity, you will receive your IP PIN via the U.S. Postal Service usually within three weeks. You will then receive your IP PIN annually through the mail.
Provide the six-digit IP PIN to your trusted tax professional preparing your tax return. The IP PIN is used only on Forms 1040, 1040-NR, 1040-PR, 1040-SR, and 1040-SS.
Correct IP PINs must be entered on electronic and paper tax returns to avoid rejections and delays. An incorrect or missing IP PIN will result in the rejection of your e-filed return or a delay of your paper return until it can be verified.
Don’t reveal your IP PIN to anyone. It should be known only to your tax professional and only when you are ready to sign and submit your return. The IRS will never ask for your IP PIN. Phone calls, emails or texts asking for your IP PIN are scams.